SPELAB Auto Parts - FAQ

To place an order:

  1. Finish adding items to your shopping cart.
  2. Click on the "CHECK OUT" or "Buy with PayPal" button.

Checkout Step 1

  1. You will be transferred to our Customer Information page and prompted to enter your Email address, Name, and Address.
  2. If you have a valid discount code, enter it in the "Discount" field on the right side of the screen, then click "Apply" to update your order total.

Checkout Step 2

Checkout Step 3

Checkout Step 4

  1. Click the "Continue to Shipping Method" button. Please ensure your delivery address is correct. Once verified, click "Continue to Payment".
  2. Enter your payment details. You can check the option to use the same address for shipping and billing if applicable.

Checkout Step 5

  1. Click "Complete Order". You will see an on-screen order summary and confirmation, and receive a second confirmation via email.
  2. Should you encounter any difficulties during checkout, please contact us via service@spelabautoparts.com or at +1 888 301 8666 (Mon - Fri: 9:00 AM - 6:00 PM EDT).

For missing or wrongly shipped items, please contact us via service@spelabautoparts.com or at +1 888 301 8666 (Mon - Fri: 9:00 AM - 6:00 PM EDT). Please quote your Order Number and provide proof (image file size under 1MB). We will happily reship the correct item at no extra cost, and you can keep the wrong item as a gift from us!

You will receive an email confirmation containing the Order Number and details of your purchase.

You may contact us via service@spelabautoparts.com or at +1 888 301 8666 (Mon - Fri: 9:00 AM - 6:00 PM EDT) to request such changes.

Click the Cart icon at the top of the page. You can change item quantities directly or click the "Remove" link at the bottom of the listing to delete an item.

Click the "Cart" icon in the upper-right corner. Find the item you want to delete and click the "Remove" link below the quantity list. The page will refresh automatically to reflect your changes.

Click the "Cart" icon in the upper-right corner. Type your desired quantity into the "Quantity" field for that item. The total cost on the right side of your screen will update automatically.

Google Chrome, Safari, Firefox, and Microsoft Edge.

We currently accept PayPal. We are actively working on adding more payment methods in the near future to provide a more convenient shopping experience.

Once you finish adding items to your cart, click the "PayPal" button to be redirected to the PayPal website. Please ensure your details are correct for fast and hassle-free processing.

  1. Click the "Checkout" button once you've selected your items.
  2. On the Customer Information page, fill in the required fields.
  3. Locate the "Discount" field on the upper right side of the page.
  4. Enter your code and click "Apply". Verify that the discount has been deducted from the total price breakdown below.

All orders are shipped from our warehouse within 2 business days. Shipments typically arrive within 7-10 business days, depending on carrier availability and destination. Delays may occur due to Customs clearance, inspections, or unexpected carrier delays.

A tracking number will be provided in your Shipping Confirmation email. You can track your package at www.17track.net.

We offer both Free Shipping and Standard Shipping, depending on the total price of the items purchased.

You may contact us via service@spelabautoparts.com or at +1 888 301 8666 (Mon - Fri: 9:00 AM - 6:00 PM EDT) to request such changes.

Yes, you can ship to an address different from your billing address.

Orders are shipped on regular business days, excluding holidays. Orders placed over the weekend (Saturday or Sunday) will be shipped the following Monday.

Yes. We secure your personal and payment details using the industry-standard SSL (Secure Sockets Layer) protocol, which encrypts all sensitive data transmitted to our servers.

Yes, your information is strictly confidential. We will never share, rent, or sell your personal information without your consent, except as required by law.